Frequently Asked Questions

St Patrick’s Day - March 17th, 2022 - 24hr Flash Sale

  • a. Yes, to lock in the savings you just need to book on St Patrick’s Day (March 17th) and schedule for a date close to your expected photo/video/tour shoot date.

    b. The date can be next week, next month or even next quarter.

  • a. Yes, from the Agent Portal you can reschedule the shoot. Note, please reschedule as soon as possible to lock in date and avoid any late reschedule fee (less than 48hrs before scheduled shoot date).

  • a. Enter the coupon code by clicking on the ‘Enter promo code’ link on the ‘Review’ section of the order process.

    b. Our online ordering workflow has 5 easy steps:

    i. Location (the listing full address)

    ii. Services (select a Package and/or mix and match with the A-LA-CARTE menu)

    iii. Schedule (enter the date your property will be ready for photography)

    iv. Contact Info (enter your information – for existing clients this is automatically filled for you)

    v. Review (double check your order, enter your Promo Code and continue to Checkout)

  • a. Use any address close to the expected location, this can be changed later

    b. Enter an estimated value for the listings Square Footage

    i. Pricing is based on Sq.Ft. so price could change later when actual sq.ft. is updated in your order.

  • a. Your deposit remains with your account, you will never lose it.

    b. The full amount of the deposit will be added to your account as a store credit if the shoot is cancelled more than 48hrs before the scheduled shoot date.

    c. You deposit amount will be applied to your next order

  • Please email us at info@ejp.photo or call us at 415.225.9084